1. Services

Dreamwise Agency provides website development, app development, business systems, AI solutions, automation, authorised website penetration testing reviews, and related digital services. The specific scope of each project is defined in your formal quote or proposal.

2. Quotes and contracts

Estimates on our website and estimator are indicative only. A binding agreement is formed when you accept a formal written quote and pay the required deposit. Quotes are valid for 30 days unless otherwise stated.

3. Client responsibilities

• Provide content, assets, and feedback in a timely manner
• Ensure you have rights to all materials you supply
• Designate a decision-maker for approvals
• Pay invoices according to the agreed schedule
• For security testing engagements: confirm that you own the target website or have written authority to request testing, and provide an agreed testing scope

3A. Security testing authorisation and scope

Dreamwise Agency performs penetration testing and security reviews only on websites and systems that the client owns or is formally authorised to manage. Written authorisation and an agreed testing scope are required before testing begins. Testing is limited to the agreed scope, uses controlled and preferably non-destructive methods, and findings are treated as confidential. A security review reduces risk but does not guarantee complete protection. Remediation work may be quoted separately. Third-party hosting and services remain subject to their own terms.

4. Payment before work

No custom design or development work begins until your deposit is received and confirmed. Standard websites: 50% deposit, 50% before launch. Custom apps and systems: 40% deposit, 40% at beta, 20% before launch. Final source files, domain handover, and go-live occur only after final payment is confirmed.

5. Intellectual property

Until full payment is received, all concepts, designs, and source code remain the property of Dreamwise Agency. Upon receipt of final payment, ownership of the deliverables defined in your project scope transfers to you, excluding third-party components subject to their own licences. We retain the right to showcase completed work in our portfolio unless otherwise agreed in writing.

6. Revisions and scope changes

Each package includes a defined number of revision rounds. Additional revisions or scope changes outside the agreed proposal will be quoted separately before work proceeds.

7. Limitation of liability

Our liability is limited to the total fees paid for the specific project giving rise to the claim. We are not liable for indirect, consequential, or lost-profit damages. We do not guarantee specific business outcomes such as revenue or search rankings.

8. Termination

Either party may terminate with written notice if the other materially breaches these terms. Deposits are non-refundable after project kickoff. Work completed to date will be invoiced proportionally.

9. Governing law

These terms are governed by the laws of the Republic of South Africa. Disputes shall be subject to the jurisdiction of South African courts.

10. Contact

Questions about these terms? Email us at hello@dreamwiseagency.co.za.