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Our Process

A clear path from idea to launch

Six phases on our side. Five client-facing steps on yours. No surprises.

How we work

How we work

Ten clear steps from free consultation to launch and ongoing support. No surprises — you stay in control throughout.

Step 1

Free consultation

We learn your goals, audience, and requirements — no jargon, no pressure, no assumptions.

Step 2

Project planning

We define scope, pages, features, and timeline so everyone knows what is included.

Step 3

Quote approval

You receive a written quote with fixed pricing. No work begins until you approve it.

Step 4

50% deposit

A deposit secures your slot. Custom apps may use milestone billing — always confirmed in writing.

Step 5

Development

We build with modern, mobile-first technology and keep you updated at key milestones.

Step 6

Private review / demo environment

You review the project on a private preview link — no source code or ownership until final payment.

Step 7

Client testing and approval

You test across devices, request agreed changes, and sign off before launch.

Step 8

Final payment

Balance is collected before handover, domain connection, and file transfer.

Step 9

Launch

Your project goes live with training and a clear handover checklist.

Step 10

Support and maintenance

Optional care plans from R199/month keep your site secure, updated, and supported.

Your journey with us

Here is what you can expect as a client from first contact to go-live.

1

Tell us about your project

Complete our Start My Project wizard, use the Instant Estimator, or book a free consultation.

2

Receive your quote

We send a clear proposal with scope, timeline, and fixed pricing within 48 hours.

3

Pay your deposit

A 50% deposit (or 40% for custom systems) secures your slot and kicks off the build.

4

We build & you approve

Regular updates at key milestones. You review and approve before we move forward.

5

Pay & launch

Final payment clears, we launch your project, provide training, and offer ongoing care.

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